Lifetime Warranty

What Does Alimasy’s Lifetime Warranty Cover?

For your peace of mind, all Alimasy products come with a lifetime warranty against defects in materials or workmanship.

The lifetime warranty only applies to the original owner of an Alimasy product which has been used under for the purpose intended in a responsible and normal manner.

The lifetime warranty does not cover products subjected to improper use, cosmetic changes, bought second hand or not purchased directly from Alimasy, or without proof of purchase.  This warranty does not apply to damage caused through typical wear and tear, unreasonable use or neglect.

If your product doesn’t live up to our promises, simply contact us and we will take care of you.

If you have any questions about our Lifetime warranty please contact us.

 

What do I do if I want to submit a warranty claim?

If you wish to contact us regarding a warranty issue, please email us: hello@alimasy.com.au

Please include your name, address, phone number, Alimasy order number (#0000) and details of your issue or concerns. Please include some photos or a video if possible.